All recent arrivals to Canada (including the U.S.) in the past month, are recommended by our federal and provincial health leaders to undergo a 14-day self-isolation period. If you’ve arrived recently and need to access your account, email us at ScotiabankStartRight@scotiabank.com instead of visiting us in branch.

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From Overseas (Monday to Friday: 4 am to 9pm EST)

For the International Account opening program:

Call us collect for free at: 416-288-3062
Direct: 001-416-288-3062

Customer service in Chinese available from Monday to Friday: 9:00 a.m. - 9:00 p.m. EST

For the Scotiabank Student GIC program:

Call us collect for free at: 416-288-4119
Direct: 001-416-288-4119

Customer service in Chinese available from Monday to Friday: 9:00 a.m. - 9:00 p.m. EST

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Long distance charges will apply for direct calls.

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For all inquiries:

Free: 1-866-800-5159

Monday to Thursday: 9:00 a.m. - 11:00 p.m. EST, Friday: 9 a.m. - 10 p.m. EST, and Saturday: 10 A.M. to 6 P.M.

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